RETURN AND REFUND

                                                                                                 Bicycle Returns
LUJO cycles will accept returns if you don't like our product within a period of 10 days. We advise you to keep the original delivery box and packaging. The bicycle will be picked up by LUJO from your place. The bicycle should be in a saleble and unused condition and without any damages. Any damages caused will be charged from the refund. When the product is returned and a refund is requested, the amount will be refunded within 15 working days but the following amounts will not be returned:

  • -- Repackaging and product cleaning costs

  • -- Repairing costs.

  • -- Other miscellaneous charges as applicable.

Please not that usually the cost for returning the bicycle may be up to Rs. 1000 based upon the location and condition of the bicycle.


                                                                                             Damaged Product
If the product is found to be defective on the same day of arrival, or if any component is found to be defective within the warranty period, we will provide a replacement of the said component at no extra cost.